Thank you so much for your help throughout my dissertation. Your sessions were invaluable. I got a distinction! At frst I thought I’m not going to bother with the software sessions as I can read a manual. However, your sessions were so much more than that. I like how you tailored the sessions to what I was studying. I give you 11 out of 10.

‘Thank you very much for all your hard work and always being so reliable. Even available on a Sunday to help which is an incredible service’

Paul’s support was invaluable showing me who to use the various programs on my new laptop to aid my students. As a mature student I was recently diagnosed with Dyslexia and Dyspraxia and was struggling with the theoretical part of my fine art degree. Without his help, patience, good humour and kindness I would not have achieved the 2:1 mark. A marvellous trainer who went beyond his remit.

‘Lilly has been a great help for me while I’ve been studying for my degree. She helps me with essays, routine, any changes I can make to improve my studies and is always willing to listen to my concerns. She is very supportive and always has great advice.’

‘As a result of Lilly’s expertise and guidance, our son Jordan Andrew has a much better understanding and structure of various subjects for his foundation year into University. Her knowledge and patience along with getting to know and understand Jordan, has being very helpful. Our gratitude for her contribution to our son’s future success is immeasurable. We as a family appreciate everything you have taught Jordan and continue to do so in your future home mentoring.’

‘There is not a negative word I could say about the support received from B.I.T.T. Services. The Assistive Technology Training was so helpful with a great Tutor who had such a depth of knowledge!’

The team at B.I.T.T. Services provide such a reliable and professional support service. I don’t have to worry about my IT needs as Nic does this for me! I can focus on running my business knowing I have a technical experts supporting me.

I have been working with Jacqueline for 1 year now and her support has had a hugely positive impact on my studies. She has helped me to stay focused, organised and fully engage with my degree course. The current pandemic presented many changes and worries for me so I’m very grateful to Jacqueline for providing remote sessions and continuing to support me throughout a difficult time for everyone. Jacqueline is approachable, friendly, professional and a brilliant problem solver. She’s always ready to listen and offer help where I need it. I’d like to take this opportunity to say a huge thank you.

The training I received was individual, contextualised and really friendly. I looked forward to the sessions and left energised and enthusiastic to put the software to work. Marina answered questions helpfully and adapted her session to fit the way I learn and what I already know. She was understanding about any physical difficulties I had and was able to point out ways the technology may help or be unhelpful for my situation.

I was trained by Jake. He took time to make sure I knew everything that I needed to. He was caring and made sure if I didn’t understand something he would not continue the session until I understood. Thank you so much, you have made my university life so much easier now so I really do appreciate the efforts and time you put in to supporting me – it really means a lot.