As a  fully approved and registered DSA supplier, we at B.I.T.T Services provide the following Non-Medical Helper provisions:
  • Assistive Technology Training – Band 4
  • Study Skills Support (SpLDs) – Band 4
  • Specialist Mentoring (Mental Health) – Band 4

We are predominantly able to support Students in the Greater London area. We may be able to accommodate, in special circumstances, Students further afield so please contact us directly for a quotation.


Based on our experience, the preferred delivery model is in-person at either the student’s home address, institution (if the institution allows us on site) or at one of the multiple offices that we have access to around the London area.   We can offer remote delivery but this is only done when this service is recommended or the student requests it.  We do not encourage or switch a student’s support delivery mode in-order to to suit our availability.  In our experience, face-to-face human contact, works far better for the student and better progress is made in a shorter time-frame.


We normally expect to place a Student with one of our Tutors or Mentors within 5 working days from the date the Student makes contact. If we are unable to place the Student within 10 working days, we will offer them the option of switching to an alternative provider in order not to hold up their support (more details below).


The prices in the table below are valid from 01/07/2021 through to 31/08/2022 for Students in receipt of new DSA’s.  For previous pricing schemas please contact us.


See our up-to-date DSA Information Pack which provides a breakdown of the areas we are able to cover for face-to-face support, area locations of facilities where we are able to provide a private space to carryout the support (essential for services such as the Specialist 1-to-1 Dyslexia Support and Mentoring Support) and up-to-date service availability.


Assistive Technology Tuition

  • £62 per hour + VAT
  • Typically 3 hours per session
  • Minimum of 2 hours per session
  • Greater London
  • In-person support

Specialist One to One Study Skills Support (SpLDs)

  • £69 per hour + VAT
  • Typically 2 hours per session
  • Minimum of 1 hours per session
  • Greater London
  • In-person support

Specialist Mentor (Mental Health)

  • £65.00 per hour + VAT
  • Typically 1½ – 2  hours per session
  • Greater London
  • In-person support

Band 4 Specialists Access & Learning Facilitators

Assistive Technology Trainer £62.00 £12.40 £74.40
Specialist 1:1 Study Skills Support (SpLDs) £69.00 £13.80 £82.80
Specialist Mentor (Mental Health) £65.00 £13.00 £78.00

Prices are for Standard Rate (in-person), Distances Learning only (in-person, in home) and Remote Delivery.

* PDF copy of the NMH Rates Table.

We Can Deliver

With over 15 years of experience, as a company, working with Students in receipt of DSA’s, we understand the diverse range of people there are and the even more diverse range of needs they have; some of our support workers have been working in the field of DSA for almost 20 years. In that time we have supported thousands of students with only a handful of complaints, none of which have ever gone unresolved or resulted in any form of escalation. We pride ourselves on our service and reputation.

If there is a student that you are finding it difficult to place or you feel they may need support that goes above and beyond get in touch and we can discuss how the support can be facilitated to best serve the student.


Some of our feedback is shown on our Experience page under the Testimonials.

If, for whatever reason, we are unable to facilitate support for a student, we will always go out of our way to notify all parties, including the Funding Body, Assessment Centre and Assessor (when details are available), in order to not hold up the students support.